LifeSpan Psychiatry – Privacy Policy
Effective Date: January 2, 2026
Lifespan Psychiatric Services, LLC ("Lifespan," "we," "us," or "our") does business as LifeSpan Psychiatry. We are committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our clinical services, website, patient portals, communications, and other interactions.
This Privacy Policy is intended to be a general informational policy and does not replace or limit any rights or obligations established under applicable federal or state laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
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Name, date of birth, address, email address, phone number
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Emergency contact information
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Insurance and billing information
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Government-issued identifiers when required by law
b. Health Information (Protected Health Information / PHI)
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Mental health history, diagnoses, treatment plans, and clinical notes
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Medication information
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Appointment records
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Information shared during sessions, assessments, or communications
c. Website and Digital Information
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IP address, browser type, device information
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Pages visited and interactions with our website
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Information submitted through online forms or patient portals
2. How We Use Information
We use your information to:
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Provide, coordinate, and manage psychiatric and mental health care
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Communicate with you regarding appointments, treatment, and services
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Process billing, insurance claims, and payments
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Maintain accurate medical and business records
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Comply with legal, regulatory, and professional obligations
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Improve our services, operations, and patient experience
3. How We Share Information
We may disclose information only as permitted or required by law, including:
a. Treatment, Payment, and Health Care Operations
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With other health care providers involved in your care
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With insurance companies or payers for billing and reimbursement
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For internal administrative and quality improvement purposes
b. Legal and Regulatory Requirements
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When required by federal, state, or local law
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In response to court orders, subpoenas, or lawful requests
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To prevent or lessen a serious threat to health or safety
c. Business Associates
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With third-party vendors who provide services such as billing, electronic health records, scheduling, or IT support, under agreements requiring them to safeguard your information
We do not sell your personal or health information.
4. Your Privacy Rights
Depending on applicable law, you may have the right to:
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Request access to your medical records
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Request corrections to inaccurate or incomplete information
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Request restrictions on certain uses or disclosures
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Request confidential communications
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Receive an accounting of certain disclosures
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File a complaint if you believe your privacy rights have been violated
Requests must be submitted in writing and may be subject to legal limitations.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. Despite these measures, no system can be guaranteed to be completely secure.
6. Communications
Electronic communications (such as email, text messaging, or patient portals) may involve privacy risks. By communicating with us electronically, you acknowledge and accept these risks unless otherwise restricted by law or agreement.
7. Website and Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.
8. Children’s Privacy
Our services are not directed to children without the involvement of a parent or legal guardian when required by law. Information regarding minors is handled in compliance with applicable state and federal regulations.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective when posted. The most current version will always be available upon request or through our website.
10. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Lifespan Psychiatric Services, LLC / Lifespan Psychiatry, LLC
1965 Greenspring Drive - Suite 205
Timonium, MD 21093
1-240-816-3359
Click here to send a message.
This Privacy Policy is provided for general informational purposes and does not constitute legal advice.